Questions and answers

We are the ExtremeGuide adventure team.

You can find out more about us in the section of the site “About us”.

You can check out our groups on social networks Instagram, Facebook, browse our Blog, photos and read reviews about us. This is a guarantee that we provide real services to real people, and you have nothing to worry about!

The “ExtremeGuide” adventure team is a team of professionals: a mountaineering instructor, a mountaineering and hiking instructor. The qualifications of most of our guides range from category I in mountaineering and tourism to masters of sports.

Many of them are winners and prize-winners of the CIS, Ukrainian and Russian championships in mountaineering and sports tourism in high mountains. More information about the guides can be found here. We will inform you in advance about who will lead your group in correspondence.

  • For more than 15 years we have been leading people to the mountains of Crimea, the Carpathians, the Caucasus, Altai, Nepal, Central Asia and neighboring countries. We have climbed the highest points in Europe, Asia, South America and Asia.
  • Our guides are trained in first aid courses.
    600+ hikes conducted.
    4000+ people went on hikes and trips with us.
    30,000+ km covered on hikes.
  • It is important for us that every client receives the fulfillment of those desires with which he went on a hike with us!
  • Each route undergoes careful preparation and testing for interestingness and safety.
  • 70-90% successful climbs and hikes with our guides.
  • You will get more emotions and impressions than you pay for, thanks to the thoughtful organization of events.
  • We are passionate about what we do and strive for you to enjoy the process of being in the mountains and communicating with us.
  • Each of our clients automatically receives a 5-10% discount on the purchase of equipment in a network of partner stores.
  1. Select the most interesting event from the schedule.
  2. Fill out an application for participation or call us by phone.
  3. Make an advance payment for participation in the hike, which is usually 40% of the cost of the hike.
  4. Preparation.
  5. Start of the journey.

To participate in the hike, you must have the necessary minimum personal equipment (equipment related to the specifics of the event: mountaineering, skiing…). Group equipment: tents, pots, axe, we provide. In addition, we provide you with special personal equipment if you do not have it in stock. The conditions for the provision of special personal equipment are negotiated for each route separately. A sleeping bag, mat and backpack are provided for an additional fee, which is not included in the tour price.

The list of equipment can be adjusted and clarified before the start of the tour by our instructors.

We are in charge of purchasing products for the group. You must provide yourself with food before leaving for the route (train, bus, other transfers). Sometimes, for example for New Year, we buy groceries together, but this is decided separately.

We provide tents, but if you want to live in your own tent, then of course take it. This is discussed in communication during preparation.

You can, if possible. This is discussed in advance in correspondence.

Usually these are: guide services, registration with the Ministry of Emergency Situations, all transfers according to the program, rental of group equipment, group first aid kit, repair kit, emergency insurance.

Each program has a more precise list of “Included in the price:”, be sure to check it out!

Advance payment is non-refundable.

The money you deposited is an unused deposit that you can use at any time for a whole year from the start of the tour, in which you were unable to participate for some reason. Also, you, your relatives or friends will be able to use this deposit on another trip.

In the event of force majeure at the start of the event (war, natural disaster, etc.), the prepayment is also not refundable.

Refunds of prepayments are made only if the event is terminated due to the fault of the organizers or guide.

No, money is not refundable. In the event of force majeure at the time of the event (war, natural disaster, etc.), the money is also not refunded. Refunds are provided only if the event is terminated due to the fault of the organizers or guide.

Mostly overnight stays in tents, sometimes in shelters, hotels (depending on the specific event). Cooking over a fire. The food is prepared in the field by a guide, but help from participants is welcome. In most cases we cannot guarantee a shower, but we always strive to wash ourselves in the shower, rivers, lakes and waterfalls!

The weight of the backpack consists of your belongings and equipment and public ones (groceries and public equipment). Food and social equipment are distributed evenly between the participants, taking into account whether you are a girl or a man. We cannot control your personal clothing and belongings. Therefore, the weight of your backpack is directly proportional to your cosmetic bags, underwear, hair dryer and TV taken on the route;).

We always offer clients a list of equipment for a specific trip, which we recommend sticking to, for example.

Drinking alcohol on the active part of the route is prohibited!

We have many different events of varying complexity. In most cases, there are no special requirements for participants and anyone can participate, and we will teach you everything else (assembling a backpack, setting up a tent, etc.). But there are also quite difficult climbs that only experienced and physically resilient climbers can do.

Each event specifies special requirements for the preparation of participants; if not specified, then any person can participate.

Also, all events are divided into 5 categories, from simple to complex, this is also indicated everywhere.

There is a cumulative discount system; you can also get discounts by writing an extensive review or bringing friends with you. More details can be found here.

There are also various promotions, we report about them separately.

All events have one thing in common – the cost of your travel to the group meeting place and departure back home is not included, because some have to travel a short distance by train, while others have to fly from another country. Also, the price does not include excursions, as they are optional, your gatherings in a cafe, and all kinds of souvenirs.

Each event has a “Not Included” list, please read it in detail.

All participants carry the products together, girls a little less, guys a little more. On hikes there are “drops” and additional purchases of food, and if the hike lasts 13 days, this does not mean that you need to fit food for all these days in your backpack. Usually 2-4 kilograms of food each, this is food for 3-6 days.

We will take water from rivers, wells, and springs. In winter conditions, you may have to melt the snow. All routes take into account the issue of water, don’t worry, it will be there. But it will not be there all the time, perhaps it will only be in the morning and evening, so you need to have plastic bottles with you, 1-2 liters for each person.

Mobile communications will be sporadic in most cases. In mountainous areas it is not everywhere, ridges, ravines, etc. It’s better to promise your relatives to call exactly at the beginning and end of the program, and if possible, call in the middle of the program.

Usually the group gathers at railway stations or at city airports, where the route or the first transfer according to the program begins. Mostly the meeting is in the first half of the day, but it varies depending on the route. We will send all participants in advance the time and place of the meeting, as well as contact details and a photo of the person meeting.

You can view lists of recommended items and equipment on the website. We also send each participant a list of equipment needed for a specific trip.

Sometimes it works, but you shouldn’t count on it. Prepare spare batteries and accumulators at home in advance and save money during the program. For example, you don’t need to keep your phone on all the time; turn it on sometimes, only when there is a connection or in the evenings.

Ask your question

    Thank you, your request has been sent.

    Our managers will contact you as soon as possible.